Frequently Asked Questions - Midstream LiveSM
What is Midstream LiveSM?
Midstream Live SMprovides best available real-time system status and
meter data online for the following Enterprise natural gas pipelines and
gathering systems:
Enterprise Texas Pipeline L.P.
Enterprise Intrastate L.P.
Enterprise Field Services, LLC
Enterprise GC L.P.
Enterprise GTM Offshore Operating Company LLC
Available information includes:
- Meter data for authorized customers.
- Pipelines and gathering systems
real-time operating status.
- System maintenance schedules.
- Shipper reports for authorized customers.
- Automated wellsite problem notification.
How do I become a registered user of Midstream LiveSM?
Natural gas producers, shippers and end-users doing business with Enterprise
may register to access their information by contacting:
Enterprise Texas Pipeline L.P. and Enterprise Intrastate L.P.
Production Area includes: Texas & Channel
Phone: 713.381.4065
E-mail: midstreamTP@eprod.com
Include your name, your company's name, and your phone number.
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Enterprise Field Services, LLC
Production Area includes: San Juan Basin
Phone: 713.381.7881
E-mail: midstreamFS@eprod.com
Include your name, your company's name, and your phone number.
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Enterprise Field Services, LLC
Production Area includes: Carlsbad
Phone: 713.381.7859
E-mail: mailto:midstreamPM@eprod.com
Include your name, your company's name, and your phone number.
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Enterprise GC, L.P.
Production Area includes: Waha
Phone: 713.381.7859
E-mail: mailto:midstreamPM@eprod.com
Include your name, your company's name, and your phone number.
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Enterprise GTM Offshore Operating Company LLC
Production Area includes: High Island Offshore System (HIOS)
Phone: 713.381.7938
E-mail: mailto:lxadams@eprod.com
Include your name, your company's name, and your phone number.
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Enterprise South Texas Gathering, L.P
Production Area includes: South Texas Gas Gathering
Phone: 713.381.4065
E-mail: mailto:midstreamTP@eprod.com
Include your name, your company's name, and your phone number.
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Companies requesting access to Midstream LiveSM data
will be required to sign a user agreement and complete an access
form.
How do I log on?
Registered users may log on to Midstream LiveSM twenty-four
hours a day, seven days a week by clicking on Midstream LiveSM Log
On button
at the top of the Enterprise Customer Activities portal page. You will
be required to enter your User ID and password. How do I access Midstream LiveSM Help?
For
help with logon problems, click on the Midstream LiveSM Help button at
the top of the Enterprise Customer Activities portal page. You may
also call 1.888.782.1447 for assistance.
Thank you for doing business with Enterprise Products.
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